I’m currently taking a class in Coursera, called E-Learning and Digital Cultures. As an academic librarian, I’m always interested in how social media and digital technology in general can be used for teaching and learning and thought this class would be interesting to take alongside this one. Last Friday, the professor’s for the course hosted a Google Hangout to discuss some of the learning material from Week 1. It worked out quite well as a way to interact with a large (very large) student group synchronously online.
I don’t really use Google Plus much. In fact, I hardly been on there at all since I opened the account. But it seems to be gaining in popularity and one of our course readings this past week predicted that more libraries will be opening a Google Plus accounts.
This has always been one of my issues with libraries using social media. Well, not really an issue. More like a nuisance. As much as I love social media and advocate its use, I have a hard time trying to determine when and if a library should think about migrating from one social media platform to another, or whether to maintain both or multiple. Our library has a Facebook and a Twitter, but we’ve found that Facebook tends to have more interaction. We’re not sure why or what it is, but the community where I live doesn’t seem to be very interested in using Twitter. So, we’ve been discussing the idea of deleting the Twitter account altogether and focusing our interactions using Facebook. Another thing we had to consider is that our campus as a whole (such as other departments…Student activities, Alumni Association, etc) have adopted Facebook but haven’t opened up Twitter accounts. So there’s this sense that we have to be consistent with what everyone else is doing.
One of the things I will be most interested in learning from this class is whether there is a way to identify when a library should jump ship to a different social media tool or when to consider using multiple tools.